Network Services

Our comprehensive and scalable Network Service Programs meet and support today’s complex network environments in order to ensure your systems will run at their optimal performance.  In addition to monthly Network Service appointments, ATSi offers

 

· Emergency response to network issues

· Two hour response time on critical server failure/total network down

· Two hour response to multiple critical workstation network functions

· In-house network engineer available via phone for questions

· Non-critical issues not to exceed eight hours (or better)

· Verify network backup system & UPS operation/CPU & memory utilization

· Update and verify anti-virus software operation

· Review of network server(s) error logs

· Check file and disk organization and capacity

· Update patches on workstations, when necessary

· Antivirus cleaning and updates

 

Network Administrative Services

 

You can also benefit from the network and PC administration that ATSi offers at a reduced rate to organizations that do not have in-house IT staff.  Ask about our administrative services!

 

Installation and Troubleshooting

 

Our team can provide upgrade services for hardware and software, network consultation or troubleshooting, on-site.

 

Hardware and Software

 

ATSi can provide hardware and software to suit your needs. Call for a quote!

 

Remote Management

 

ATSi provides remote support and troubleshooting services that give you the greatest leverage for your IT budget. Sophisticated remote access tools and experienced technicians and engineers combine to enable ATSi  to resolve most IT problems without  wasting time and expense by traveling to your site.

 

WiFi, Wireless Design, Wireless Support

 

ATSi  can install, configure, and encrypt your wireless network so you can surf safely or extend the coverage of your wireless network so you can work in more locations. We have installed wireless networks ranging from small home office wireless installations to large wireless  solutions  that span across multiple buildings.

 

Security

 

ATSi offers a variety of solutions and methodologies to our clients that ensure the integrity of their proprietary information. From expert firewall design and implementation, to up-to-date virus protection, intrusion detection, and comprehensive Internet security services, our experts are experienced in latest and most effective methods available to protect your network and your users.

 

Services

PC / Network Solutions

From desktop to bottom”